When reading this article by David Coursey, keep in mind the context under which the comments are made. It's certainly not from a world where the Mac is the universal OS and Windows is a nagging reality. It's the new context that Coursey is dealing with which is using Mac OS X full time after a lifetime of Windows. If you didn't know that, you might think he's another, run of the mill, Mac zealot.
Anyway, It sounds like he's feeling the pain of having weak software support. Welcome to club, Dave.