The study said that one of the reasons workers are so grumpy is because managers wrongly interpret why employees are so disgruntled. Some of the major reasons that workers cite for their unhappiness are: amount of workload, a lack of a chance for professional development, boring job tasks and insufficient recognition.When management hands down edicts that directly contradict the business model of the company and are obviously tailored to self preservation, at the expense of doing good work, I get pissed.
Meanwhile, managers mistakenly believe that employees' feelings about management and the future of the company were more important to job satisfaction than workers' personal goals. In fact, the opposite is true. The study also found that managers underestimate the importance of many factors contributing to workplace satisfaction, including career development opportunities, rewards, challenging tasks, and a sense of self-confidence.
It's institutionalized. Companies create systems where by people get promoted based on how many people they manage, or by being connected to the right projects at the right time. That creates a system whereby individuals seek out the situations that will benefit them the best (we are after all, human) at the expense of others. Human nature gets leveraged by corporate ignorance of the real work being done by the coal shovelers, and this creates fear and loathing when you have no control over the process. The article cited mentions "self-confidence" as a factor, but for me, it's career control. I want to feel like the work I am doing is better preparing me for what is next in my career.